Privacy Policy

1. Controller

snekmedia GmbH
Walling 12
4300 St. Valentin
Austria

Email: office@snekmedia.com

2. General information on data processing

We process personal data of our users only to the extent necessary to provide a functional website and to deliver our content and services. Personal data of our users is, as a rule, only processed after the user has given consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by statutory provisions.

3. Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the requesting device. The following data is collected in this context:

This information is generally collected by web server log files and is necessary to provide the website and to ensure that it functions properly.

4. Use of cookies

Our website uses cookies. Cookies are text files that are stored in or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the requesting browser can be identified even after a page change.

We also use cookies on our website that enable an analysis of users’ browsing behaviour. In this way, the following data may be transmitted:

The data collected from you in this way is pseudonymised by technical means. An attribution of the data to the requesting user is therefore no longer possible. The data is not stored together with other personal data of the user.

When our website is accessed, users are informed by an information banner about the use of cookies for analysis purposes and referred to this privacy policy. This also includes a reference on how to prevent the storage of cookies in the browser settings.

The legal basis for the processing of personal data using cookies is Art. 6(1)(f) GDPR.

4.1. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to collect and analyse information about user behaviour on our website. The information generated by the cookie about your use of the website is generally transmitted to a Google server in the USA and stored there.

We use Google Analytics with the “anonymizeIP()” function, which truncates your IP address so that a direct personal reference is excluded. Your truncated IP address is not merged with other Google data. The information collected is used to compile reports on website activity and to provide other services related to website and internet use.

You can prevent the storage of cookies by setting your browser software accordingly. Please note, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection by Google of the data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Further information on privacy at Google Analytics can be found here: https://support.google.com/analytics/answer/6004245?hl=en.

The legal basis for the processing of your data in connection with Google Analytics is Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest consists in the analysis, optimisation and economic operation of our website.

4.2. Google Ads

Our website uses Google Ads, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Ads uses cookies to serve ads based on users’ previous visits to our website or other websites. The information generated by the cookie is generally transmitted to a Google server in the USA and stored there.

We use Google Ads to promote our offers in a targeted manner and to measure the effectiveness of our advertising. You can deactivate the use of cookies by Google Ads by visiting the Google advertising deactivation page: https://adssettings.google.com/authenticated?hl=en.

Further information on privacy at Google Ads can be found here: https://policies.google.com/technologies/ads?hl=en.

The legal basis for the processing of your data in connection with Google Ads is Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest consists in the optimisation and targeted placement of our online advertising and the analysis of user behaviour on our website.

4.3. LinkedIn Pixel

Our website uses the LinkedIn Insight Tag, an analysis and tracking tool provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Park, Dublin 2, Ireland. The LinkedIn Insight Tag allows us to collect information about the use of our website and to measure the effectiveness of our LinkedIn marketing campaigns. Information such as pages visited, time on site and conversions is transmitted to LinkedIn and stored there.

The data collected by the LinkedIn Insight Tag is generally stored on LinkedIn servers in the USA or the European Union. You can prevent the collection and processing of this data by LinkedIn by making the appropriate settings in your LinkedIn account or by visiting the following link to deactivate the use of cookies by LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Further information on privacy at LinkedIn can be found in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

The legal basis for the processing of your data in connection with the LinkedIn Pixel is Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest consists in the optimisation and targeted placement of our online advertising and the analysis of user behaviour on our website.

4.4. Meta Pixel (formerly Facebook Pixel)

Our website uses the Meta Pixel (formerly Facebook Pixel), an analysis and tracking tool provided by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, or, if you are based in the EU, by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. The Meta Pixel allows us to track the behaviour of users who arrive at our website by clicking on a Meta advertisement (formerly Facebook advertisement). It also helps us measure the effectiveness of our Meta ads and show targeted advertising based on users’ interests. Information about user behaviour, such as pages visited and actions taken, is transmitted to Meta and stored there.

The data collected by the Meta Pixel is generally stored on Meta servers in the USA. You can deactivate the use of cookies by Meta in your browser settings or object to the use of cookies by Meta on the following page: https://www.facebook.com/settings/?tab=ads.

Further information on privacy at Meta can be found in Meta’s privacy policy: https://www.facebook.com/about/privacy.

The legal basis for the processing of your data in connection with the Meta Pixel is Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest consists in the optimisation and targeted placement of our online advertising and the analysis of user behaviour on our website.

4.5. Pinterest Pixel

Our website uses the Pinterest Tag, a service provided by Pinterest Inc., 505 Brannan St., San Francisco, CA 94107, USA. The Pinterest Tag allows us to track the behaviour of users who arrive at our website by clicking on a Pinterest advertisement. It also helps us measure the effectiveness of our Pinterest ads and show targeted advertising based on users’ interests. Information about user behaviour, such as pages visited and actions taken, is transmitted to Pinterest and stored there. This data can be used by Pinterest to better understand your user behaviour and interests and to show you relevant advertisements on Pinterest and other platforms. The data collected by the Pinterest Tag is generally stored on Pinterest servers in the USA. Further information on privacy at Pinterest can be found in Pinterest’s privacy policy: https://policy.pinterest.com/en/privacy-policy.

If you do not want Pinterest to use the data collected by our Pinterest Tag to show you targeted advertisements, you can deactivate the use of cookies by Pinterest in your browser settings or object to the use of cookies by Pinterest on the following page: https://www.pinterest.com/settings/privacy.

The legal basis for the processing of your data in connection with the Pinterest Tag is Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest consists in the optimisation and targeted placement of our online advertising and the analysis of user behaviour on our website.

5. Contact forms and email contact

If you contact us via a contact form or by email, the personal data you provide (e.g. name, email address) will be stored and processed by us in order to handle your request and answer your questions. The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of requests addressed to us (Art. 6(1)(f) GDPR).

6. Retention periods

Personal data is only stored for as long as is necessary to fulfil the purpose for which it was collected or until the statutory retention periods have expired. The data is subsequently deleted or anonymised.

7. Security measures

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or manipulation. These security measures are regularly reviewed and adapted to the current state of the art.

8. International data transfers

As some of the services we use are based outside the European Union, personal data may be transferred to third countries. To ensure an adequate level of protection for your data, we ensure that appropriate safeguards are in place, such as the use of standard contractual clauses approved by the European Commission or compliance with data protection frameworks recognised by the European Commission.

9. Data storage

We store personal data both locally on our internal drives and in the cloud in order to provide our services effectively and securely. The cloud services we use include Google Drive and Notion.

10. Use of services and software

We use various services and software to optimise our business processes and provide our customers with the best possible service:

11. Sharing of data

We only share personal data to the extent necessary for the fulfilment of an order and only with the parties involved. We work with third-party providers to offer our customers high-quality architectural renderings. This includes the transfer of order data to partner companies in Brazil.

12. Data subject rights

As a data subject, you have the following rights:

To exercise these rights, you can contact the controller at any time (contact details see point 1).

If you have given your consent to the processing of your personal data, you have the right to withdraw this consent at any time. The lawfulness of the processing carried out on the basis of the consent until its withdrawal remains unaffected.

14. Right to lodge a complaint with the competent supervisory authority

You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data by us. The supervisory authority responsible for us is:

Österreichische Datenschutzbehörde (Austrian Data Protection Authority)
Barichgasse 40-42
1030 Vienna
Austria

Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: https://www.dsb.gv.at

15. Changes to this privacy policy

We reserve the right to update this privacy policy as necessary to adapt it to changes in the legal situation, technical framework conditions or our services. The current version of the privacy policy can be viewed on our website at any time.

Last updated: 11 November 2023